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DELIVERY
  • We offer FREE delivery to our participating schools during term time
  • As soon as your order has been delivered to the school and is ready for collection we will send you an email.
  • We also offer FREE delivery to your home if it is within a one mile radius of one of our participating schools.  If you are out when we attempt to deliver your order we will leave it for you in a safe place, ready for your return. 
  • If you would like your order delivered to your home, outside of the one mile radius, please make sure you pay the £3.00 delivery charge.

RETURNS

  • If you would like to return part or all of your order please send an email to: networkukuniform@btinternet.com and we will arrange this with you
  • If you wish to exchange your item for a different size please also email us with details
  • We are happy to exchange or refund your order if the item is unworn, with labels and  packaging - within 28 days of the purchase date
  • During the Coronavirus Pandemic we will exchange items on any orders placed in June, July or August up until the 30th September 2020
  • Please note, returns or exchanges from out of the one mile radius of your school are not free, you would need to pay the return postage
  • Please also note that our free returns/exchange service may occasionally be temporarily unavailable, if that is the case you may need to return your order by post at your own cost

FAULTY GOODS

  • If your item is faulty we will either repair, replace or refund your item
  • If your item has been damaged by excessive wear and tear we would not consider this items to be faulty, if we are in any doubt of whether there is a fault we will consult the supplier of the product
  • If you have a faulty item please email us: networkukuniform@btinternet.com with details