RETURNS

We offer a 7-day money back guarantee on goods starting from the day after you take delivery of them. All we ask is that the goods are returned unused, in their original packaging, and with the original packing slip. The following procedure must be followed:

Please contact us providing the following information - full details and order ID, and why you wish to return the goods.

You have a legal 'duty of care' in respect of the goods returned and are liable for the expense of returning them. We recommend that you use recorded delivery, as 'proof of posting' may be required. Please mark the parcel 'returns' and package the goods neatly.

We endeavour to make refunds within one week of receipt, but guarantee to make all refunds within 30 calendar days from receipt of goods. Please note that we will not be liable for any interest payments as refunds may fall outside debit / credit card timescales.

SHORT OR DAMAGED GOODS

Goods that are either faulty, damaged or short in quantity must be notified to us within 24 hours of delivery. This may be done either by phone or e-mail.

Please note that your statutory rights are not affected by the above conditions.

PRODUCT QUALITY GUARANTEE

All of our products come with our 30-day guarantee where you may return faulty goods for exchange or refund of original purchase price. This does not affect your Statutory Rights.

LAW AND JURISDICTION

These Terms and Conditions will be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.