Using this site

We want your experience with us to be as easy and enjoyable as possible. If you have a question that is not answered here, please contact us and we will get back to you as soon as possible.

Finding and Adding Products to your Shopping basket

Browse our product catalogue and purchase items with ease. If you know what item you're looking for and would like to go straight to it , then type keywords into our search facility and click on the button or press your enter key

Whenever possible, try to avoid using the "Back" button on your browser. The results can sometimes be unexpected. This particularly applies to the checkout stage.

Browsing the online shop

The shop is set out in sections denoting various schools or general uniform. For convenience each section is further split into sections such as girls and boys. Clicking on a section will take you to a listing of all the products that we stock for that section. You may wish instead to select ALL PRODUCTS for a section, in which case the listing will contain all products available for the chosen section regardless of sex. Listing order is by price (least expensive first). If there are more products than fit on the page you will find a menu at the bottom of the listing where you can navigate to the next page.

When you find a product that you are interested in, you may click on DETAILS and view a page consisting of further details and the options available for that product. If you wish to purchase it, select your options (size, colour etc) from the drop down boxes and then click ADD TO ORDER. This action puts the item and options into your shopping basket and confirms the action. You have not purchased this item until you have chosen to complete the checkout phase. You may now continue browsing and shopping or checkout.

Security

All checkout transactions are transferred to a secure server where information transmitted is encrypted for your security. No sensitive material is transmitted to us via email. You may verify this security at checkout by double clicking on the security shield icon at the bottom of your browser window.

Checkout

Purchasing items you have placed in your shopping cart is a four-step process:

Reviewing your Cart
Entering your details and selecting payment method
Confirming the order by completing payment details
Viewing confirmation of the transaction

Reviewing your Cart

When yo are ready to complete your purchase, click on the CHECKOUT link on any product page or click on the BASKET button at the top right hand of each page. You will be presented with a list of the products you have ordered. At this stage you may adjust the quantities of any item or delete any item and then pressing the UPDATE TOTALS button. When you are satisfied with your order click on the CHECKOUT button at the bottom of your basket.

Your details

You will now pass to the details page. Please enter all the information required. You may have this information stored in a 'cookie' on your own computer in order to automatically complete the form on your next visit.

At present the only payment method we accept is by Visa, Mastercard or Switch.

Check the information on this page and then click on CHECKOUT for your final payment stage.

Final Payment

This page allows you to review the final price of your order including the relevant delivery charge. Fill in your payment details and click CHECKOUT

Your Confirmation

You will now see your confirmation of the transaction. You may print a copy for your records and note the order number in case you have a query about your order. This confirmation will be emailed to you at the email address you have provided previously.

Order Status

At any time after placing an order with UK Uniform you may log into the Order Status page by clicking on its link to see a brief message of its status. You will need to have your order number and email address in order to access this information.

Privacy

Any information gathered from you on this site is purely for the purpose of fulfilling your order and will not in any way or form be transmitted to any third party or be for any other use other than that stated.